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Crimson Beauty Parlour values your satisfaction. Due to the hygienic nature of cosmetic products, our return/refund policy is as follows:
Return Policy:
- No returns are accepted for used or opened products.
- Returns are only accepted if the product delivered is:
- Damaged during transit
- Incorrect or different from what was ordered
- Requests for returns must be made within 48 hours of delivery.
Refund Policy:
- Refunds will be processed if:
- A product is unavailable or out of stock after payment.
- A valid return is approved.
- Refunds are issued via the original payment method or bank transfer within 7 business days.
How to Request a Return or Refund:
Please contact us on WhatsApp or email within 48 hours of receiving your order, including photos of the item and packaging for verification.